e-Services
Improve customer service and connect with your community 24/7 online or via smartphone
e-Services
Improve customer service and connect with your community 24/7 online or via smartphone
Improve customer service and connect with community with 24/7 feedback from smart phones, email, or the feedback on your website. The time-stamped submissions can easily be monitored, assigned to a person within the organization, and resolved, all while keeping the customer or other contributing party informed. This one, single system for receiving, processing and managing feedback will improve the quality of customer service, increase customer service efficiency, and improve response times.
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The application shows response times, so we can monitor feedback processing times. We want to be a service-oriented energy company.
Trimble Energy & Public Administration
Trimble Solutions Corporation P.O. Box 1, FI-02131 Espoo, Finland energy.publicadmin@trimble.com tel. +358 30 661 10 |
Trimble Energy & Public Administration develops software solutions for energy, water and public administration industries. The division provides its customers high-end process support tools
from planning to construction, operation and maintenance, and enables building first-class customer service solutions. Modularity, extensive GIS capabilities and interoperability with other systems are essential capabilities of the solutions. |
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