Powerful application for controlling district heating and water networks
in real time with functionalities to plan and manage service breaks
The Operation Management application enables managing the operational state of a pipe network. Based on network state data, the operational personnel can operate the pipe network, find out which customers are affected by operational changes and keep track of maintenance needs, such as leaking pipes and stuck valves.
The operational state of the network is updated with near real-time information on state changes by the field personnel. The real-time network state enables ensuring that actions are performed in the correct order.
Past and upcoming service breaks can be analyzed and the information utilized in reporting required by the authorities. The Outage Management application also enables service break information to be published on Internet Map Service and distributed via email and text messages.
Creating and sending outage notifications is virtually automatic in all situations, which means that there is no need to train staff to use additional software or assign dedicated resources to messaging.
Juha Kivi, Information Management Specialist, Fortum