Fortum, an energy company in Finland, uses Trimble’s Operation Management software to inform its customers of district heating outages, planned service breaks, repairs and service restoration by text message or email.
The application has met our expectations, especially because it is very easy to use. Creating and sending outage notifications is virtually automatic in all situations, which means that there is no need to train staff to use additional software or assign dedicated resources to messaging.
Juha Kivi, Information Management Specialist, Fortum
We chose Trimble's solution because Trimble invests in and is committed to continuous product development. In addition, Trimble had impressive customer references.
Janne Arko, Operational Manager, Turku Energia Oy