Manage utility's electricity distribution including planned and unplanned outages

​Trimble DMS is a distribution and outage management system for advanced switching and outage management, response and supply restoration.

​​The system provides automation and tools to efficiently manage the switching state of the entire electricity distribution network from the main supply points down to smart meters. Featuring seamless interoperability with substation automation and advanced metering infrastructure, Trimble DMS offers powerful, reliable services for distribution network monitoring and operations support for both MV and LV networks. 

Trimble DMS manages outage activities in real time and enables efficient and optimal supply restoration. During unplanned outages, automated fault location, isolation, and supply restoration make sure that electricity will be restored to the parts of the network remaining operational within minutes.
​​The system leverages integrations with SCADA, AMI/AMR, CIS, WMS, and IVR systems. Interactive outage maps, automated customers communication, advanced prediction, and informative dashboards help control room operators prioritize faults and keep customers informed especially during major storm restoration.

​How will an Electricity Utility benefit from Trimble DMS?

  • Facilitated daily operation with reliable, real-time supervision and control of network​
  • Controlled management, faster restoration of power, and ​excellent situational awareness also during large-scale outages​
  • ​Enhanced customer service with always up-to-date and easily accessible outage information: electricity consumers have less need to contact customer service when kept informed on outages via automated outage maps, SMS and email, and IVR
  • Staying compliant in terms of regulation, financial aspects and reporting​ with and extensive set of outage reports and statistic

Manage distribution network events efficiently

Manage network events such as sustained faults and planned interruptions.
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​During unplanned outages, facilitate efficient and optimal supply restoration with automated fault location (FLISR, fault location isolation and supply restoration), extensive trouble call management, and various real-time analyses that help your control room operators prioritize faults especially during major outages.​

Keep electricity consumers informed during outages

Trimble DMS enables implementing internal and external communication services that suit the needs of your utility and are synchronized with the real-time distribution status of the network.

Utilize a wide variety of communication services and interfaces, and consult with our professionals to create services such as
  • online outage map on your website
  • SMS and email for notifying affected customers of ongoing interruptions 
  • zip-code based interactive voice response (IVR) on your outage hotline.
Whatever your communication channel, you will get the real-time outage status automatically updated from Trimble DMS throughout an outage. Inform your customers at the beginning of the outage, keep them up-to-date with estimated restoration times, outage causes, and other information, and let them effortlessly know once the power is back.

Plan upcoming supply interruptions

Plan upcoming supply interruptions and easily record past events related to switchings​, alarm notifications, exchanging permits, and other safety precautions. ​Benefit from built-in automation to produce outage history data and perform accurate outage analyses for direct compensation and outage statistics. 

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Utilize outage history database and analyses

Trimble DMS also enables producing an outage history database and performing accurate analyses of direct compensation and outage statistics. The functionality covers distribution management tasks, such as
  • network topology supervision
  • outage planning
  • outage management including automation for fault location, isolation and supply restoration, trouble call management and related outage communication.
​Without doubt, Trimble DMS has made a valuable contribution to our improved efficiency. The real-time information it produces means that our operations personnel have a constant hands-on approach to the network. Absolutely nothing is left to chance. The network is continually under surveillance with any incidents reported as they happen.
​Geir Kaasa, Dispatch Manager, Skagerak Nett AS

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Go mobile with outage management​
Allow field crews to manage network data, real-time topology and component properties. Keep control room up-to-date, reduce the need for phone calls, and allow operators to see the real-time location and status of field crews. Be prepared for major outages by scaling up your outage crew, making use of both internal and external resources.
Outage Management from start to finish
Top-notch situational awareness, mobile field work, and real-time information sharing. Featuring DSO Elenia.​
Major storm restoration
Gusty winds of 40 m/sec caused trees to fall on power lines and soon half the population of the Åland island were without electricity. Thanks to Trimble’s solution for outage management, the local electric utility were able to quickly dispatch field crews to repair damage in the most critical areas.
Shorter power outages
Restore power to a large part of the affected area's residences and businesses in a few minutes by using automated fault isolation.
Outage Management outsourced
Have you ever heard of a utility outsourcing 100% of its outage management to contractors?
​Learn how Elenia ‒ one of the forerunners in smart grid technology ‒ does it.

Want to know more? Contact us!